Business

Whatsapp is introducing brand-new features to enhance user adoption in IndiaFollowing the launch of Whatsapp Pay in 2020, Whatsapp announced that it will introduce the Indian rupee () sign in the chat box as a visual indicator for making payments easier for users on the platform - a minor change from the current solution that takes two actions to initiate payments.The world's biggest chat platform is introducing brand-new features to decrease friction for digital payments and pay on Whatsapp easier for people - in a step that is likely to motivate more Indians to sign up with the platform.Additionally, the camera app will now have the ability to recognise all significant QR codes for payments - allowing users to transfer cash and make offline payments.Whatsapp's addition of the rupee sign in chat box and feature additions such as QR code gain access to by the video camera app are methods to improve user adoption in India amid the growing competitive space.With the latest updates, Payments on WhatsApp is most likely to end up being more inclusive as users can now send out money using two of the most recognisable signs - by remaining within the WhatsApp chat composer.The intro of much better visual indicators on the messenger platform are created to make sure that people remain within the Whatsapp interface for finishing all end-to-end ecommerce transactions.Currently, WhatsApp sees a minority share of unified payments user interface (UPI) transactions in India being a late entrant, regardless of having a prominent positioning in the mobile app domain.

Other digital payments service such as PhonePe and GooglePay hold a major 45 and 35 percent market share in UPI deals, respectively.





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