Bill McDermott aims to grow ServiceNow like he did SAP

INSUBCONTINENT EXCLUSIVE:
Bill McDermott has landed
Two weeks ago, he stepped down as CEO at SAP after a decade leading the company
Yesterday, ServiceNow announced that he will be its new CEO. It unclear how quickly the move came together but the plan for him is clear: to
scale revenue like he did in his last job. Commenting during the company earning call today, outgoing CEO John Donahoe said that McDermott
met all of the board criteria for its next leader
This includes the ability to expand globally, expand the markets it serves and finally scale the go-to-market organization internally, all
in the service of building toward a $10 billion revenue goal
He believes McDermott checks all those boxes. McDermott has his work cut out for him
The company 2018 revenue was $2.6 billion
Still, he fully embraced the $10 billion challenge
&Well let me answer that very simply, I completely stand by [the $10 billion goal], and I&m looking forward to achieving it,& he said with
bravado during today call. It worth noting that as the company strives to reach that lofty revenue goal in the coming years, it will be
doing with a new CEO in McDermott, as well as a new CFO
The company is in the midst of a search to fill that key position, as well. McDermott has been here before though
He points out that in the decade he was at SAP, under his leadership the company moved the market cap from $39 billion to $163 billion
Today, ServiceNow market cap is similar to when McDermott started at SAP at a little over $41 billion. He also recognizes that this is
going to be a new challenge
&I&ve seen a lot of different business models, and [SAP has] a very different business model than ServiceNow
This is a pure play cloud,& he said
That means as a leader, he says that has to think about product changes differently, how they fit in the overall platform, while maintaining
simplicity and keeping the developer community in mind. Ray Wang, founder and principal analyst at Constellation Research said that
ServiceNow is at a point where it needs an enterprise-class CEO who understands tech, partnerships, systems integrators and real enterprise
sales and marketing — and McDermott brings all of that to his new employer.