INSUBCONTINENT EXCLUSIVE:
Meet PacketAI, a French startup that wants to alert you when there’s something wrong with your app or service
The company uses machine learning to parse raw event data and find out if there’s anything wrong.PacketAI can intercept incidents at many
For instance, the service can tell you if your users can’t write something on your database or if there’s something wrong with your
compute layer.PacketAI doesn’t try to reinvent the wheel
The startup is well aware that there are many monitoring tools out there — Datadog, Splunk and Dynatrace for instance.“Those tools are
primarily designed for humans so that they can understand information delivered by machines,” co-founder and CEO Hardik Thakkar told
me.PacketAI integrates directly with the APIs of Datadog, Splunk or Dynatrace to analyze raw event data in real time
Instead of scrolling through thousands of lines, you can get an alert that tells you that bank transfers take a lot more time than usual to
go through, for instance.Eventually, you should be able to repair your problem much more quickly, which could potentially improve your
revenue.For now, the startup creates a machine learning model for each client
But the plan is to create a model for each vertical as soon as you have four or five companies in the same space using PacketAI
You could imagine a model for banking companies, a model for telecom companies, etc.The startup already raised $2.3 million (€2.1 million)
from Aster Capital, BNP Paribas Developpement, Entrepreneur First and SGPA.PacketAI is already working with some clients on the first
implementations of its product
The service will be available to anyone in early 2020
Pricing varies depending on the number of nodes (any physical or virtual network element) you want to monitor using PacketAI.
