Mass media vs. social media

INSUBCONTINENT EXCLUSIVE:
In the waning years of the last millennium, at my university, one of the cause célèbres of the progressive left was a concept known as
&Manufacturing Consent,& the title of a book and film, by and starring Noam Chomsky
Its central thesis was that US mass media &are effective and powerful ideological institutions that carry out a system-supportive propaganda
function, by reliance on market forces, internalized assumptions, and self-censorship.& It fair to say that history has been pretty kind to
this theory
Consider the support drummed up by mass media for the invasion of Iraq in 2003
To quote the public editor of the New York Times, &To anyone who read the paper between September 2002 and June 2003, the impression that
Saddam Hussein possessed, or was acquiring, a frightening arsenal of W.M.D
seemed unmistakable
Except, of course, it appears to have been mistaken.& Consider the September 2002 dossier published by the UK government &to bolster support
for war& which turned out to be full of spectacularly incorrect information, and the media failure to interrogate those claims. It hard to
overstate just how cataclysmic these errors were
If the mass media had pushed back against the false claims of weapons of mass destruction, we might have avoided the Iraq war, which killed
hundreds of thousands and cost trillions of dollars
Saddam Hussein was not exactly a tough act to follow, but the US still managed to follow its falsely motivated war with a botched occupation
which turned Iraq, and arguably the larger Middle East to this day, into a bloodbath. An interesting question is: what would have happened
if today social media had been around in 2003? Today, if a wrong assertion is promoted by the mass media, it doesn&t take long for
subject-matter experts to appear on Facebook and Twitter, correcting them, and either going viral themselves or becoming the subjects of
countervailing media stories. This doesn&t necessarily mean catastrophe would have been averted
But at least a possible corrective to the collective hysteria of the mass media would have existed, unlike in 2002-3
(Yes, those were the days of Blogspot and LiveJournal, but they didn&t have anything like the reach or significance of today social
media.) Consider a more recent event: the 2016 American presidential election
It has become an article of faith, in certain quarters, that it was won and lost by the diabolical use of Facebook ads, especially in
conjunction with the psychographic superscience of Cambridge Analytica
This is ridiculous
First, no one credible thinks CA purported ability to mind control Facebook users by showing them &psychographically& targeted ads was
anything other than snake-oil nonsense. Second, as Nate Silver points out, the impact of social-media ads was enormously less than the
impact of mass media
Remember the months of hysteria about Hillary Clinton emails? Remember how it turned out to be a complete non-story? Doesn&t this remind you
of Iraq WMDs? One of the weird things about the campaign press is how it vastly, vastly—like, by an order of magnitude—overrates the
importance of paid media (advertising) relative to "earned media" (the volume and tone of press coverage)
https://t.co/BRcQpVpOBD — Nate Silver (@NateSilver538) November 28, 2019 &The media coverage of Hillary Clinton email scandal was
probably literally 50 times more important to the outcome of the 2016 election than Trump ads on Facebook.& Perhaps, my fellow mass media,
the fault lies not in our psychographic bullshit artists, but in ourselves Social media has many downsides
You don&t have to go particularly deeply into my own back catalog to discover that I am a harsh critic of Facebook myself
But let not pretend that mass media, just because it older, is therefore perfect
It has its own catastrophic failure modes itself
In fact — whisper it — maybe we&re a lot better off, net, with social media and mass media, in that each can act as a counterbalancing
corrective on the other flaws and failure modes. The progressive left may have gone from &mass media is the enemy& to &Big Tech social media
is the enemy,& but maybe, and I know this sounds crazy because it on the Internet, but hear me out here, maybe there room for a little
nuance; maybe they both have good and bad aspects, and could possibly balance one another out
If you don&t think mass media needs a corrective, let me remind you once again of the Iraq War and But Her Emails, to name but two of many,
many examples
Maybe there exists a future in which social and mass media are each a cure for what ails the other.