Ofcom proposes locked-handset ban

INSUBCONTINENT EXCLUSIVE:
Image copyrightGetty ImagesTelecoms watchdog Ofcom is proposing a ban on the sale of locked handsets, to make it easier for consumers to
switch between mobile phone networks
It says BT/EE, Tesco Mobile and Vodafone are among providers that sell mobiles that cannot be used with alternative operators without being
"unlocked"
This requires a code provided by the original network.And Ofcom says "nearly half" of customers find the process difficult.Some operators
charge for the service
Tesco, for example, charges £10 to unlock a pay-as-you-go handset that is less than a year old.O2, Sky, Three and Virgin do not restrict
customers to locked devices."By freeing mobile users from locked handsets, our plans would save people time, effort and money - and help
them unlock a better deal," Ofcom consumer group director Lindsey Fussell said.Ofcom is now running a consultation on the proposals.Three
said it welcomed the plan and "urged" Ofcom to introduce it as soon as possible.The watchdog also wants to make switching broadband provider
easier, in line with new EU regulations
Last week consumer group Which? said customers could save £120 a year by making a change.